Contacting DAN 24/7; All Wales Drug And Alcohol Helpline

If you have a query about Drugs or Alcohol then please ring our Helpline on 0808 808 2234. Advisors are available 24 hours a day 365 days a year to answer your questions and offer advice.

For all other enqires you can contact our Administration Team by calling 01978 366 206 Monday to Friday during normal office hours.

Helpline promotional materials order form

Contacting us online

You can also send us an email to by using the online form below. You will need to enter a valid email address to complete the form however if you provide a telephone number then we will call you back to deal with your enquiry.

Send an email to DAN 24/7:
Your Email Address:	Please enter a valid email address. If you do not enter a telephone number then this is the address we will email a response to.
Your Name:	Please enter your full name including title (e.g. Mr, Mrs, Miss)
Telephone:	Enter a telephone number only if you would like us to respond to your email via the telephone. If you have a specific time you would like us to call then please mention this in the comment box below.
Feedback:	Please Pick A Subject Suggest A Helping Agency For Inclusion Online General Comment About The DAN 24/7 Website General Comment About The DAN 24/7 Helpline Complaint About The DAN 24/7 Helpline Problem With The DAN 24/7 Website Other
Question / Comment:

We will respond to any comments / questions that you send to DAN 24/7 within 2 working days. We will aim to deal with any comments / complaints within 4 working days.